Service Desk Support
- The ION Center is SLA based, providing a multiple location service desk with certified IT and Physical Security Technicians
- Clients receive support for requests and incidents
Say goodbye to traditional service agreements.
Star Asset Security continually invests in cutting-edge technology and personnel with the knowledge to maintain, design, monitor and service any IT and physical security system in its entirety. Enhanced analytics, artificial intelligence and ongoing rigorous training keeps us ahead of the curve and allows us to fully manage your security, increase efficiency, protect your assets and provide an immediate ROI. Service Assurance through our ION Center offers managed services to proactively monitor, maintain and secure your company’s entire IT environment and physical security infrastructure.
Service Assurance uses a framework of people, processes and advanced technology with automation to ensure optimal service levels, promptly resolve issues and provide the highest possible uptime. Our IT-centric approach provides customers with a cost-efficient way to reduce liabilities, ensure compliance and increase safety. Managed services are reliable, secure and highly scalable, allowing for solutions to be tailored directly to your business needs. With Service Assurance, clients receive better visibility into operations, service level reporting, client portal, access to monitoring tools and complete end to end management.
Ready for Effortless Security and an Immediate ROI?
Fill the form out below for more information or give us a call today at 877-801-1616